Developing & Reviewing Levels of Service Measures

2 x 3-hour online sessions
This course aims to help organisations develop a practical and customer-focused performance management framework.  It outlines the basic principles and concepts includes a series of workshops to get practitioners started on a basic framework.  Methods of engaging and consulting with customers are discussed and compared.
When
6/16/2021 - 6/17/2021
Where
ZOOM ONLINE NEW ZEALAND

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