Developing & Reviewing Levels of Service Measures

This course is run over 2 x 3-hour sessions. This course aims to help organisations develop a practical and customer-focused performance management framework.  It outlines the basic principles and concepts, and includes a series of workshops to get practitioners started on a basic framework.  Methods of engaging and consulting with customers are discussed and compared.
When
4/13/2022 - 4/14/2022
Where
ZOOM ONLINE NEW ZEALAND

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