Effective Communications in Public Works

Designed for engineers, technical officers and supervisors

Presented by expert and experienced facilitators from the Institute of Public Administration Australia Victoria, this online course provides techniques and tools for effective engagement and influential communication.

Learning Outcomes:

• Discover and apply best-practice engagement principles to work constructively with your stakeholders
• Distil and synthesise complex information to prepare clear, persuasive reports and business cases
• Recognise and create what public sector leaders are looking for in well-written emails, letters & documents
• Understand the importance and the impact of a good presentation and learn methods and techniques you can instantly adopt